Information & Service to Your Customers
The ODTVision® VRU
gives you the ability to greatly enhance your ability to provide
information and service to your customers, employees and vendors.
This can be done any time of the day, any day of the week without
an increase in payroll expense. In fact, you may be able to reduce
your payroll expense through using this revolutionary new product.
Information and services, on demand, through voice, fax or e-mail!
Standards Compliant Hardware
All of the technology in the ODTVision®
VRU system is based on industry standard telephony hardware manufactured
by Dialogic (an Intel Company). There are no "proprietary"
parts used in our systems. The ODTVision®
VRU system is a complete standalone solution, which attaches to
your iSeries or LAN systems through industry standard
protocols. Regular analog phones, digital phones and most systems can attach seamlessly
to the ODTVision® VRU
Most telephony systems do not allow for direct connectivity to
the IBM iSeries or your LAN system in real time. With
the ODTVision® VRU system,
not only is it a reality, but it requires no modifications to
your existing programs. In addition, the ODTVision®
VRU system can run as a standalone unit for offline applictionas
such as voice mail, remote order entry, polling or other similar
applications. Input, output and update funtions are all available
- Language -The
ODTVision® VRU system supports multiple languages which can
be selected at the beginning of the call. Up to 10 different concurrent
languages such as English and Spanish can be used concurrently.
- Text to Speech allows information from your screen or data to
be translated and spoken back in a audible format to the caller
- E-mail & Fax using optional hardware or software modules
are available to further enhance your application requirements